Privacy Policy

Introduction

At Carwrap, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered car wrap design platform "Service" and our website. By using Carwrap, you understand and agree to the collection and use of information in accordance with this policy.

This policy applies to all users of the Service, including without limitation users who are browsers, vendors, customers, and/or contributors of content.

Information We Collect

  • We collect several different types of information for various purposes to provide and improve our Service to you.
  • Account Information: When you create an account, we collect information such as your name, email address, and other contact details.
  • Payment Information: If you purchase a subscription, we collect payment information (e.g., credit card details). This information is processed by secure third-party payment processors, and we do not store your complete payment details on our servers.
  • Content and Designs: We collect the content you create or upload as part of using our Service. This includes the car images you upload and the design files you generate using our AI tools.
  • Usage Data: We collect information on how the Service is accessed and used. This includes data such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Device Information: We may collect device-specific information, such as the hardware model, operating system version, and unique device identifiers.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How We Use Your Information

  • To Provide and Maintain Our Service: To process your requests, generate your car wrap designs, and provide the core functionality of the platform.
  • To Manage Your Account: To register and authenticate you as a user, manage your subscription, and provide customer support.
  • To Communicate With You: To send you transactional emails, technical notices, updates, security alerts, and support and administrative messages.
  • To Improve Our Service: To monitor the usage of our Service and analyze trends to improve the functionality and user experience.
  • For Security and Fraud Prevention: To detect, prevent, and address technical issues, fraudulent activity, and security threats.
  • To Comply with Legal Obligations: To meet legal and regulatory requirements.

Sharing and Disclosure of Information

  • We do not sell, trade, or otherwise transfer your personal information to third parties. We may only share your information in the following circumstances:
  • Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., hosting providers, payment processors, analytics services). These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: Carwrap may disclose your personal information if required to do so by law or in a good-faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Carwrap, or protect the personal safety of users of the Service or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user data may be one of the transferred assets. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

Data Security

  • The security of your data is important to us. We implement appropriate technical and organizational measures designed to protect the personal information you provide against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security reviews. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

  • We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. You may request the deletion of your account and associated personal data at any time.

Your Privacy Rights

  • Depending on your location, you may have the following rights regarding your personal information:
  • The right to access and update: You have the right to request access to and correction of the personal information we hold about you.
  • The right to deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • The right to object: You have the right to object to our processing of your personal information.
  • To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

International Data Transfers

  • Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Changes to This Privacy Policy

  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]

Date: 11/8/2025